What happens if I am already on a contract with another retailer?


If you are currently signed up to another Retailer contract but would like to join the EnPowered buying-group, there is a chance that your current Retailer might charge you a cancellation fee. You will have to contact your current Retailer to understand their cancellation policies.

Different retailers have different policies that apply and it is vital that you understand your rights as a consumer. We have written an article about how to get out of contracts that you can read here.

Please note that your feedback will be looked into but you won’t receive a reply from our Customer Care Team. If you have a question please use the Contact Us links on our Help pages.

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YOUR ORDERS
Track/cancel orders, View order details, Print returns form, Book returns collection
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