How do I avoid scams in the industry?
Unfortunately there are many scams in the industry, thankfully the Ontario Energy Board collects consumer complaints so that you can see which companies are trustworthy. This link shows all of the companies that have received consumer complaints since 2011 in number of complaints per 1000 customers. We do not appear on the list as we have never received a complaint. For those of you currently locked in an electricity contract, we would recommend reading this article about how to negotiate out. Certain retailers lock their customers in and make it quite difficult to leave contracts without paying hefty fees.
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